Returns & Exchanges

At SINGER, we want you to be completely satisfied with your home appliances and sewing machines. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Securely place the product in its original packaging, ensuring all manuals, accessories, and components are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned unit, your refund will be processed to your original payment method within 7 to 10 business days.